1. Eligibility –

You must be at least 18 years old or the age of majority in your jurisdiction (whichever is higher) to use our services. By using the Platform, you represent that you meet this requirement.

2. Account Registration –

To access certain features, you may be required to create an account. You agree to:
– Provide accurate, current, and complete information;
– Maintain the security of your password;
– Accept responsibility for all activities that occur under your account.
  We reserve the right to suspend or terminate your account at our discretion.

3. Products and Services –

We offer home decor products for online purchase. All product descriptions and prices are subject to change without notice. Availability of products is not guaranteed.
We reserve the right to:
– Limit the quantities of any products;
– Refuse or cancel orders at our discretion.

4. Pricing and Payments –

All prices are in Indian Rupees (INR) and inclusive of applicable taxes under the Goods and Services Tax (GST) laws. Payment methods include UPI, credit/debit cards, net banking, and wallet payments.
By making a purchase, you:
– Authorize us to charge your payment method;
– Agree to pay all applicable charges;
– Acknowledge that billing information provided is accurate.

5. Shipping and Delivery –

We ship products across India, including Uttar Pradesh. Estimated delivery times are provided for convenience and are not binding.
Delays may occur due to:
– Courier service issues,
– Weather conditions,
– Regional or national regulations.

Shipping fees, if applicable, are disclosed during checkout.

6. Returns and Refunds –

We follow a transparent return policy in compliance with the Consumer Protection (E-commerce) Rules, 2020.

– Return Window: [e.g., Within 48 Hours of delivery]
– Refund Method: Original payment method or store credit
– Non-returnable Items: Custom or personalized products, items on clearance, or damaged by customer misuse.

Refer to our [Return & Refund Policy] Page for more details.

7. User Conduct –

You agree not to:
– Use the Platform for unlawful or fraudulent activities;
– Upload or transmit viruses or malicious code;
– Interfere with the security of the Platform;
– Infringe on intellectual property rights of the company or third parties.

Violation of these rules may lead to suspension or legal action under Information Technology Act, 2000, and applicable IPC sections.

8. Intellectual Property –

All content, designs, logos, text, graphics, and software on the Platform are the property of Home Freak or its licensors, protected under Indian Copyright Act, 1957 and Trademarks Act, 1999.

You may not reproduce, distribute, or exploit any content without express written consent.

9. Dispute Resolution & Jurisdiction –

Any dispute arising from these Terms shall be governed by the laws of India, with jurisdiction exclusively in the courts of Bulandshahr, Uttar Pradesh.

We encourage resolving disputes amicably through negotiation or mediation before resorting to legal action.

10. Limitation of Liability –

To the fullest extent permitted by law, we are not liable for any:
– Indirect or consequential damages,
– Losses due to unauthorized access,
– Product misuse by customers.

Our liability is limited to the purchase price paid.

11. Indemnification –

You agree to indemnify and hold harmless Home Freak, its affiliates, employees, and agents from any claim, loss, liability, or expense arising out of your use of the Platform or violation of these Terms.

12. Privacy –

Your use of the Platform is also governed by our [Privacy Policy], compliant with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

13. Changes to Terms –

We reserve the right to modify these Terms at any time. Updated versions will be posted on our website with the “Last Updated” date.

Your continued use of the Platform constitutes acceptance of the modified Terms.